All dogs must be at least 8 weeks in age and/or in their homes for a minimum of 2 weeks. Puppies under 16 weeks must be enrolled in our Spots Tots Program. Puppies over the age of 16 weeks need to complete an Application form and full day Evaluation prior to daycare enrollment. Spots Tots Graduates complete a soft Evaluation Day at the age of 16 weeks before being promoted to full Daycare status. Puppies under 9 months old will be classified as red dogs to ensure appropriate social skills are learned and are reassessed at a later date.

To attend daycare, your dog must be vaccinated against Rabies, per Massachusetts state regulations. Beyond this core vaccination, we encourage you to have a conversation with your veterinarian about your lifestyle and beliefs and determine a vaccination protocol that best suits your needs. This could include the distemper/parvo and bordetella vaccines. It could also include deciding not to vaccinate beyond Rabies or an annual titer test to determine what is needed for your pet’s system. Proof must be submitted with application and updated as necessary.

The safety of your dog is of utmost importance at The Good Dog Spot. For this reason, we have implemented a “three strikes and you’re out” policy when it comes to unacceptable behavior. Any dog receiving 3 strikes within a six month period will be released from daycare.

When a dog receives a strike, the owner will be given written documentation of the incident as well as suggestions from management which may help reduce the likelihood of a repeated offence. Upon receiving three strikes in a six month period your dog will be asked to leave daycare. If your dog does not receive all three strikes within the six month period, their record will be wiped clean and they will start over fresh. Any incident which causes injury to another dog or to a staff member can lead to automatic expulsion.

Daycare is available Monday through Friday from 7am–6:30pm and Saturday from 8am–4pm; We are closed for lunch 12:30–1:30pm.

We request and appreciate 24 hour notice for all cancellations, however, cancellations can be done anytime up to the morning of your scheduled day. Repeat offenders to this policy may incur a $25 no show fee.

All newly adopted dogs, regardless of age or where they were acquired, must be in their new home for a minimum of two weeks prior to starting daycare. Exposing your recently adopted dog or new puppy to too many new situations all at the same time can be detrimental to their mental and physical wellbeing. Your recently adopted dog has undergone a huge life change and needs time to bond with you as well as time to adjust to their new home environment before exposing them to even more stressors such as what they would find in any pet care facility.

All dogs must be in good health and free of contagious diseases, this includes transmittable illnesses such as parvovirus and canine cough, and internal and external parasites such as worms or fleas. If fleas are found on your pet, your pet will receive an immediate flea bath at your expense.

Dogs must be able to handle the physical aspect of daycare. Dogs that have sensitive hips, shoulders, joints, or other chronic pain may not be eligible for daycare. Dogs that have diarrhea and/or vomiting must be seen by their veterinarian and cleared in order to return to daycare. If your dog has received any live virus vaccines (including but not limited to Bordetella “aka Canine Cough” or Distemper) please keep your dog out of daycare for seven days.

Please refrain from bringing your pet in on a Flexi or retractable lead. This is for the safety of staff and your dog. All collars are removed for play. We strongly advise against using a choke or prong collar with your dog, please feel free to ask any staff member about alternative anti-pull walking aids. Please be mindful of your dog’s actions while in the lobby—while dogs do come here to play, a lot of dogs can be territorial around their parents, and may become reactive on leash.

Daycare passes are valid for 90 days from the date of purchase. Daycare passes are nonrefundable in every circumstance. A credit in the amount equal to the prorated value of the number days remaining on the pass will be applied to the customer’s account in certain circumstances. Credits, if issued, may be used for retail products or other services.

Please be aware that The Good Dog Spot will be CLOSED if Public Schools for that location are closed. We are open 8-9 am and 4-5 pm on snow days for overnight care and emergency cases. If you have any questions, please call our office or check our website before bringing your pet for the most up to date information. It is possible if one location is closed and the other is open for your pet to attend daycare at the open location, pending availability. Please call for more information.