All dogs must be at least 8 weeks in age and/or in their homes for a minimum of 2 weeks.

Your dog or cat must be vaccinated against Rabies, per Massachusetts state regulations. Beyond this core vaccination, we encourage you to have a conversation with your veterinarian about your lifestyle and beliefs and determine a vaccination protocol that best suits your needs. This could include the distemper/parvo and bordetella vaccines. It could also include deciding not to vaccinate beyond Rabies or an annual titer test to determine what is needed for your pet’s system. Proof must be submitted with reservation request and updated as necessary.

Matted pets incur a greater risk of injury, stress and/or trauma during the grooming process. This includes problems that can arise during or after the grooming process such as skin irritation, clipper burn and nicks. Pet parents agree not to hold TGDS liable for any accident or injury from a result of the grooming process.

Grooming appointments are available Monday through Saturday with the first appointment at 8 am and the last at 3 – 5 pm, depending on the day. We are closed for lunch daily from 12:30–1:30pm.

Please be aware that The Good Dog Spot will be CLOSED if Public Schools for that location are closed. If you have any questions, please call our office or check our website before bringing your pet for the most up to date information. Our Grooming team will contact you to reschedule your appointment within 1 business day.

All newly adopted dogs, regardless of age or where they were acquired, must be in their new home for a minimum of two weeks prior to any grooming appointment. Exposing your recently adopted dog or new puppy to too many new situations all at the same time can be detrimental to their mental and physical wellbeing. Your recently adopted dog has undergone a huge life change and needs time to bond with you as well as time to adjust to their new home environment before exposing them to even more stressors such as what they would find in any pet care facility. Exceptions can be made to this policy (for example, an extremely matted just rescued pup needs and deserves a spaw day!)

All dogs and cats must be in good health and free of contagious diseases. This includes transmittable illnesses such as parvovirus and canine cough. If fleas are found on your pet, your pet will receive an immediate flea bath at your expense.

For senior pets 8+ years of age, the grooming process can be more stressful and bring to light hidden medical problems or aggravate existing ones. Pet parents agree not to hold TGDS liable for any accident, injury or death of any older pet resulting from the stress of the grooming process.

All dogs must have an appointment for grooming services. Appointments can be made via phone, email, in person or online. Our Grooming team typically books 1 – 2 weeks’ in advance (and ever further in summer and around holidays) so please plan accordingly. If you are more than 15 minutes late to your pet’s grooming appointment, we reserve the right to reschedule to a different date or time.

Care charges are assessed for pets left past their pick up times. The fees are $10 up to 1 hour, $15 up to 2 hours or $25 up to 4 hours. Care charges ensure that pets have access to water and a potty break.