This can vary based on your needs and wishes and also on your pet’s comfort level and nutritional needs. If you would like to provide your pet with their own food we gladly welcome that however; we ask that you only provide enough for the stay or a few extra meals in the chance that they may need to spend and additional night with us. If you opt to not bring your pet’s food from home, we will provide them with Blue Seal Pork and Barley dry kibble as our House Food. You may also bring a blanket, a worn article of clothing with your scent, your pet’s favorite blanket, stuffed toy, or bone. If bedding is not provided, we have plenty and will provide a blanket to ensure your pet’s comfort. If your pet is on medication or supplements, please bring them in the original packaging whenever possible. This ensures we have the correct name of the medication as well as correct dosing instructions from your veterinarian.

Boarding guests go outside roughly four to six times a day for potty breaks and time to stretch their legs. We also have a wide variety of Amenity options available – like walks and one on one play time if you would like for your pet to have additional exercise beyond this schedule and their time in daycare (if applicable).

Dogs who are staying overnight are encouraged to participate in our daycare playgroups, provided that a Daycare application has been submitted, your dog has passed the Daycare Evaluation and all daycare policies are abided by. If this is your dog’s first visit and if group play is something that is very important to you during your dog’s stay, we would suggest booking an Evaluation Day prior to your dog’s boarding stay with us to ensure that we have space to evaluate them and that they meet all necessary criteria for group play.

Yes, we do not have overnight staff. The dogs are tired after a full day of play and/or staff interactions and need their uninterrupted quiet time to get adequate rest. Our buildings are equipped with security cameras and alarm systems that directly notify local police and fire departments, Elizabeth & Cory and the management team, should there ever be an emergency (and lots of non emergencies, too!) Several TGDS team members live just minutes away from either location and are prepared to get there quickly if such an occasion should arise.

The lobby is only open from 8 to 9 am and 4 to 5 pm on Sundays and Holidays for boarding drop-offs and pickups.  There is no grooming or daycare available on Sundays or Holidays. Our team works behind the scenes and puts all their focus on our boarding guests, rather than on human interactions. Dogs in our care will receive adequate time outside, group play amongst boarding guests who are approved for playgroups and plenty of staff attention!

All dogs must be at least 8 weeks in age and/or in their homes for a minimum of 2 weeks.

Your dog or cat must be vaccinated against Rabies, per Massachusetts state regulations. Beyond this core vaccination, we encourage you to have a conversation with your veterinarian about your lifestyle and beliefs and determine a vaccination protocol that best suits your needs. This could include the distemper/parvo and bordetella vaccines. It could also include deciding not to vaccinate beyond Rabies or an annual titer test to determine what is needed for your pet’s system. Proof must be submitted with reservation request and updated as necessary.

Please refrain from bringing your pet in on a Flexi or retractable lead. This is for the safety of staff and your dog. All collars are removed for the duration of your pet’s stay. Please be mindful of your dog’s actions while in the lobby—while dogs do come here to play, a lot of dogs can be territorial around their parents, and may become reactive on leash.

All dogs must have a reservation for overnight care. Reservations can be made via phone, email, in person or online. We suggest booking your pet’s boarding stay well in advance as spaces fill up fast during the summer season, weekends and holidays.

1-15 minutes late: $15, 15-30 minutes late $30, after 30 minutes your dog is considered an overnight guest and overnight charges apply. Your pet can be picked up after 7am the following day.

All newly adopted dogs, regardless of age or where they were acquired, must be in their new home for a minimum of two weeks prior to any boarding stay. Exposing your recently adopted dog or new puppy to too many new situations all at the same time can be detrimental to their mental and physical wellbeing. Your recently adopted dog has undergone a huge life change and needs time to bond with you as well as time to adjust to their new home environment before exposing them to even more stressors such as what they would find in any pet care facility.

All dogs and cats must be in good health and free of contagious diseases, this includes transmittable illnesses such as parvovirus and canine cough, and internal and external parasites such as worms or fleas. If fleas are found on your pet, your pet will receive an immediate flea bath at your expense.

Boarding is available 365 days a year. We are open Monday through Friday from 7am–6:30pm and Saturday from 8am–4pm and closed for lunch on those days from 12:30–1:30pm. Sundays and Holidays we are open from 8-9 am and 4-5 pm.

We request and appreciate 24 hour notice for all cancellations, however, cancellations can be done anytime up to the morning of your scheduled stay. Repeat offenders to this policy may incur a $25 no show fee or necessary non-refundable prepayment for future visits.

Peak Season Rates are an additional $2 per night during our busiest times.  The rate applies to dog and cat overnight rates. 

They apply to the following dates:

February & April school vacation weeks

All days between Memorial Day weekend and Labor Day weekend

Columbus Day weekend (Friday to Monday)

Thanksgiving week

Christmas week

New Year’s week